Tenuta Piecorto

Booking Terms and Conditions

  1. Reservations

Reservations are considered confirmed only upon official notification of acceptance by Tenuta Piecorto, via email or telephone. Requested rooms will be optioned until payment is received.

Sending payment constitutes full and unconditional acceptance of the contract, in accordance with Article 1326 of the Civil Code. The reservation has contractual value and binds both parties to comply with these general terms and conditions.

  1. Payments

Payment of the full amount of the stay is required to confirm the reservation (unless otherwise notified). This amount may vary at the discretion of the farm.

Payment implies conscious acceptance of the conditions of stay and quality standards presented on the official website.

In the absence of payment, the reservation will be considered void.

The balance of extra expenses must be paid by the evening before departure.

  1. Check-in / Check-out
  • Check-in: from 2:00 p.m. on the day of arrival
  • Check-out: by 10:00 a.m. on the day of departure
  1. Changes to the reservation

Any changes (number of people, length of stay, etc.) must be communicated at least 7 days before the scheduled arrival date and approved by the facility. Thereafter, a new updated quote will be provided.

  1. Cancellation policy

Before arrival:

  • Cancellations communicated at least 14 days before the arrival date (for refundable reservations) will entitle to a full refund of the amount paid.
  • Cancellations made within the previous 14 days will be charged 100% of the amount.
  • Non-refundable reservations receive a 15% discount, but no refund in case of cancellation or no-show.

During the stay:
In case of early departure from the booked period, the full amount agreed upon will be charged, as the change does not allow the facility to resell the room.

  1. Damages
    Upon arrival, a security deposit of €250 will be required to guarantee any damages caused to the facility, furniture, objects in the rooms or common areas. The deposit will be pre-authorized on a credit card and will be released within 48 hours of departure, subject to verification and in the absence of damage.

Any damages not reported on arrival and found during or after the stay will be charged to the customer, after verification by appointed technical staff, according to an established fee schedule.

  1. Animals

Pets are allowed only with prior notification at the time of booking and confirmation from the facility.

There is an extra charge of €30 for final cleaning.

Information on the processing of personal data - Privacy

Pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR), we wish to inform you that your personal data, collected through registration or booking, will be processed by Tenuta Piecorto - AnBo Società Agricola srl, in full compliance with the principles of lawfulness, fairness, transparency and protection of confidentiality.

Purpose of processing

Data will be processed for the following purposes:

  1. Management of booking and requested services: collection and storage of data necessary for service delivery, contract management and customer service. The provision of data is mandatory and necessary for the execution of the contract.
  2. Direct marketing activities and promotional communications: subject to your optional consent, we may send you offers, promotions, commercial and informational communications. Consent can be revoked at any time.
  3. Legal obligations for public safety: transmission of data to public safety authorities (art. 109 of R.D. June 18, 1931 no. 773). The provision is mandatory and refusal prevents your stay at our facility. Such data will not be kept by us.
  4. Administrative, tax and accounting requirements: processing is necessary for legal obligations and does not require your consent. Data will be kept for the time required by current regulations (e.g., 10 years for tax purposes).
  5. Registration for future stays: with your explicit consent, we may retain data to facilitate any subsequent reservations. Consent may be revoked at any time.

Nature of conferral and consequences of refusal

The provision of data for the purposes mentioned in points 1, 3 and 4 is mandatory. Refusal prevents the performance of the requested services. Consent for the purposes of points 2 and 5 is optional.

Data recipients

Data will be processed by:

  • Tenuta Piecorto - AnBo Società Agricola srl
    Piecorto, 2 - 53036 Poggibonsi (SI)
    Email: info@piecorto.it
  • Any authorized appointees and external parties (e.g., accounting and tax consultants), in accordance with Articles 28 and 29 of the GDPR.

Rights of the data subject

Pursuant to Articles 15-22 of the GDPR, you have the right to:

  • access your personal data
  • request rectification, cancellation or restriction
  • object to the processing or revoke consent
  • file a complaint with the supervisory authority

To exercise these rights, you may contact:

  • Data Controller:
    Tenuta Piecorto - AnBo Società Agricola srl
    Piecorto, 2 - 53036 Poggibonsi (SI)
    Email: info@piecorto.it

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